The course focuses on how businesses operate in the digital environment, covering a wide range of topics from an overview of digital business, infrastructure for seamless operations, and analysis of digital business environments to implementation strategies and enterprise-level execution. Specifically, Chapter 1 introduces E-Business, while Chapter 2 analyzes E-Commerce Platforms. Chapter 3 covers Infrastructure & Digital Business, and Chapter 4 examines the Digital Business Environment. Chapter 5 focuses on Digital Business Strategy, followed by Chapter 6, which explores Supply Chain & Demand Management. Chapter 7 delves into Digital Marketing, while Chapter 8 discusses Customer Relationship Management (CRM). Chapter 9 addresses Service Design & Customer Experience, and finally, Chapter 10 covers Implementation & Optimization of Digital Business Services.