This module introduces the concepts, applications, and tools of Supply Chain Operations and Management in manufacturing and service firms in a global context, specifically:
- Operations management involves designing, implementing, and improving the system of converting input elements into output products (goods/services) to achieve the firms’ strategic goals effectively.
- Supply chain management to design, implement, and improve the movement of material elements from input to transformation into "output" factors and manage related factors such as information, finance, risk, legal, policies... to achieve optimal efficiency, the level of activities provided and create positive and sustainable value for firms.