The rapid development of science and technology provides businesses with numerous opportunities to improve products and services, better meet the increasingly demanding requirements of customers, and align with the green, sustainable development trends in society. In this course, students will use tools for data collection and analysis to understand customer needs and market trends. Based on their knowledge of technology and an innovative improvement mindset, students will create new value solutions for products and services, develop production plans and service processes, build marketing and distribution strategies, establish standards and measurement tools, control quality, plan resources, and develop risk response plans for businesses.
Furthermore, this course serves as a foundation to support students in carrying out their graduation projects with a practical approach.