UEH Master Programs

Digital transformation is considered an inevitable trend, which is happening rapidly in every country in the world. By applying the great advances of the digital revolution, public organizations are facing the opportunity to improve their services towards efficiency, transparency, convenience, to meet the changing needs of customers. society. However, the process of digital transformation in the public sector is also fraught with challenges because of its wide scope and the influence of many stakeholders. The course is designed with the goal of equipping knowledge related to the digital transformation process in the public sector. In addition to the knowledge of the subject, students are trained in skills related to self-research, thinking, analysis and decision-making capacity in choosing solutions. In the opening lesson, Overview of Digital Transformation, students are equipped with digital transformation concepts, role recognition, difficulties and challenges, digital transformation trends as well as digital transformation orientation. Government of Vietnam through the study and discussion of decision 749/QD-TTg. In the next lesson, students will learn about the Technology Infrastructure involved in digital transformation. An ecosystem, including hardware issues, application software, data issues and stakeholder interactions will be explored and discussed. Next, students will learn about Digital Transformation Applications in the Public Sector, with a focus on understanding issues related to digital government, digital economy and digital society. Learners also need to be aware of changes in the provision of services associated with digital transformation. In order for the digital transformation process to be successful, students will learn about the factors that determine the success of the digital transformation process, in which students will learn about the difficulties and challenges of developing a digital base. technology infrastructure, human resource issues, legal corridors, content related to privacy, information security, digital citizenship and the importance of cooperation between stakeholders. In the lesson The role of leadership in the digital transformation process, students will have the opportunity to review leadership techniques, leadership skills, and administration in the context of digital transformation and how to apply leadership techniques in digital transformation. each specific job. Students also learn about knowledge, the role of knowledge associated with the digital transformation process, and especially the influence of leaders in sharing and spreading knowledge. In the last part, students will learn about Roadmap Management, in which students will learn about the roadmap for the development, planning and management of digital transformation projects, the situation of digital transformation. digital transformation in the world and in Vietnam.