Brief Course Description
1. Course Title:
Travel Service Development
2. Language of Instruction:
Tiếng Việt
3. Course Code:
TOU515020
4. Credits:
3
5. Course Objectives:
At the end of the course, students will:
- Understand the concept of travel services and the components that make up and affect travel services and service quality, and understand the process of designing a travel program that suits the needs of customers. Students need to have the skills to create new products, negotiate with partners, and organize, evaluate and upgrade products. Students need to be aware of always improving and renewing themselves, their work and above all, their products to improve their professional competitiveness and business capacity.
6. Brief Description of Course Content:
Travel services are sold to visitors for sensory, emotional and psychological benefits. In the present context, when visitors' needs change rapidly, it is reflected in how they require service on journeys requiring travel services that need to be studied thoroughly and precisely to bring exciting experiences. The problem-solving approach helps learners absorb the most effective way of thinking to design a new travel product or develop and adjust existing products.