UEH Standard programs in English (20% English)

Brief Course Description

1. Course Title:

Travel Sales Management

2. Language of Instruction:

Tiếng Việt

3. Course Code:

TOU515018

4. Credits:

3

5. Course Objectives:

The course focuses on how to build a sales style and analyze the methods of organizing sales of travel companies, in which job descriptions, qualities & skills required of sales staff are presented; practical situations that a sales staff for individual and group customers experience so that students can draw experiences for themselves. In addition, it provides knowledge on building a sales system through travel agencies, cooperation methods and revenue management & control.

6. Brief Description of Course Content:

This unit introduces students to the discipline of sales management for the 21st century, gives a comprehensive overview of sales management and equips students with the tools and knowledge they need to succeed in today’s increasingly complex and fast-paced sales environment.