Brief Course Description
1. Course Title:
(EN) Quality Management
2. Language of Instruction:
Tiếng Anh
3. Course Code:
MAN502092
4. Credits:
3
5. Course Objectives:
- Understand the fundamental concepts of quality and quality management as well as the role of quality management in the success of the organization;
- Understand the principles and functions of quality management;
- Understand and be able to use a number of quality management techniques;
- Be aware of quality assessment methods, evaluate quality management systems and be able to apply assessment methods;
- Understand the essence of the quality management system according to the international standard ISO 9000.
6. Brief Description of Course Content:
The course provides the basics of quality and quality management; advanced quality management models; how to build and organize the effective implementation of the quality management system in organizations in order to contribute to the creation of quality products and services, suitable to the market demand; quality assessment principles and methods, quality management system evaluation.
Quality Management course is related to previous subjects such as Administration, Basic Marketing, Applied Statistics in Business.