This course offers the knowledge and skills of Sales Management to the student who intends to work in the businesses relating directly to customers as a leader. After completing the subject and achieving the requirements of the final assessment, student will have a basic understanding on the concepts and roles of the Sales Management consisting of various functions through the planning, staffing, controlling and leading a sales forace, as well as establishment, development and maintenance of relationships with customers by providing benefits to customers with the aim to add value to their customers.