Brief Course Description
1. Course Title:
Operation Management in Digital Environment
2. Language of Instruction:
Tiếng Việt
3. Course Code:
MAN502177
4. Credits:
3
5. Course Objectives:
The course helps students identify and analyze value chains and production and service processes in digital business. The course provides an understanding of the relationship between operations management and other functions in a business, and explores concepts, terminology and methods for managing digital business operations. Students will understand and apply tools and techniques for operating in a digital environment, as well as apply operations management to the design and management of production systems. The course also develops skills in interdisciplinary thinking, problem analysis, communication and teamwork through discussion and presentation.
6. Brief Description of Course Content:
The basic content of operation administration is value chain management and the processes involved in creating and delivering value to customers by converting inputs such as labor, machinery, equipment, raw materials... into outputs such as goods and services.
In general, the administrative management process can be classified into (1) the processes of manufacturing products, goods & services (2) supporting processes such as technology administration, marketing management, human resources, financial management, and information system management.