This course provides research on record-keeping processes (including paper and electronic medical records) used in hospital administrative offices and other healthcare settings. This course presents the use of an integrated medical practice management system and an electronic health record system (PM / EHR) in a medical office environment. Students first explore the medical billing conceptual framework and use electronic health records in medical documentation and patient management. Then, by working through increasingly difficult exercises that simulate the use of PM / EHR, students develop the transferable skills needed to manage patient records.