Logistics Technology

1. Course Title:

Business Analysis

2. Language of Instruction:

Vietnamese

3. Course Code:

INF509009

4. Credits:

3

5. Course Objectives:

Understand an overview of business process analysis and the role of business analysis in the enterprise. Understand the roles, responsibilities and skills required of a Business Analyst. Understand the business analysis process. Know the necessary techniques and tools used in business analysis.

6. Brief Description of Course Content:

This course introduces the knowledge and skills necessary for students to be able to carry out effective business analysis. Business analysis techniques will be introduced from the status quo survey, perspective analysis, and stakeholder management to requirements identification, analysis, documentation, and requirements management. In addition, students will be given discussion topics/exercises to apply the knowledge they have learned. The content of the module is divided into the following chapters:

Chapter 1: Overview of business analysis
Chapter 2: Business analysis process
Chapter 3: Investigation Techniques
Chapter 4: Analyzing and Managing Strategies and Stakeholders
Chapter 6: Business Process Modeling
Chapter 7: Gathering and Analyzing Requirements
Chapter 8: Modeling Requirements
Chapter 9: Attestation, Management, and Transfer of Requests