Effective business communication is not just reporting, in one form or another, but every situation or communication opportunity requires a new idea, or a way to make an impression and be highly effective.
The module introduces students to the basics of business communication and how to practice effective communication skills as well as the applications of communication in specific work, including the following main contents: Overview of business communication and principles of business communication; Listening, speaking, reading and writing skills and non-verbal communication skills; How to use means of effective communication; Applications of business communication in intercultural communication, in negotiation and in recruitment.